Target’s Great Customer Service and My Lost Garden Gnome

by Carrie McLaren with 9 comments

Today, my coupon book and I took a “mommy only” trip to Target.  I was there for over an hour wandering the aisles looking for bargains. Is it sad that I really enjoyed it? (I ended up spending $102 and saved $26 thanks to my coupons!) That’s a story for another day, though.  Today’s tale is about Target saving me from a big mistake!

I finally bought Maggie’s garden gnome Halloween outfit.  Yes, it is super cute, no, she probably won’t want to wear it and yes, I’ll take pictures. So, I made it home and start showing my husband all my bargains and realized the garden gnome outfit is missing!  How could it be gone? It’s the *main* reason I went to Target! And of course, it was the last one in Maggie’s size. It’s listed as purchased on my receipt, so I missed a bag when loading up my cart at the register. My husband tells me to cut my losses and just go back tomorrow and buy another one.  I’m cheap – I don’t want to buy it again!

I finally call the store and give them my sob story.  I’m sure they laughed at me for “needing to find my garden gnome”. Regardless, they acted like it was no big deal and I wasn’t the only idiot who leaves purchased items at the register.  They were super friendly, told me they had the bag at the guest services desk and would hold it for me until I was able to return to the store with my receipt.  Yay! Crisis averted! I’m a fan of any business that has outstanding customer service….and Target is on my list!  Now, I just have to get the nerve to show my face and proclaim that I’m the crazy lady looking for the lost garden gnome outfit.

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    Comments

  • Stefany


    Yes! Always call and make sure they don't have it. I am so glad it was found and you were able to recover the lost garden gnome! I love that idea for a costume too. lol

  • Teresa Choplin @ tchoplin2009(at)gmail(dot)com


    I love your blog. Thanks for sharing with me, glad to be here.
    I'm here from the Blog Hop. I'm your newest follower, please follow me back. We have a Swimmin by Sunday Blog hop going please link up if you'd like.
    http://www.nontypicalmom.com/

  • Jenny Cook


    Funny story… The Tale of the Missing Garden Gnome. ;-) Can't wait to see pics of Maggie in this costume. It sounds too cute for words!

  • Angela


    Love It. New follower from Pshcedelic sundays

  • Angela


    http://angela-mommytimeout.blogspot.com

  • Kristin


    Thank goodness! I wouldn't buy another one either!!

    I'm following from Psychedelic Sunday!

    Kristin
    Keenly Kristin

  • Sippy Cup Mom


    Can't wait to see those pictures! I love going to Target by myself. So peaceful!

    My husband is a manager at Target, you can always call if you left a bag, they will always bring it to Guest Services! So glad you got it!

  • Tara


    Thanks for stopping by my blog and following! I'm now following you as well :)

    http://3psmama.blogspot.com

  • Jessica


    Whew, glad they had the costume! That's terrific. I have had wonderful customer service from Target. I was reviewing receipts and realized they charged me twice for a box of diapers. Yes, I should have realized my total was way too high, but my focus was on my toddler's tantrum and not on the prices ringing up. Once I realized it (3 weeks after it happened) I called the store and they apologized and told me to bring in my receipts and they will refund the diapers. No hassle whatsoever, just a very apologetic guest services agent. This is why I shop at Target and NOT Wal-mart!